Your Data Rights
Version 1.0 · Last updated: October 30, 2026
These are the rights you have over your personal data and what you can do about each of them today. Most of it you can do yourself, instantly, from your profile.
Access and a copy of your data. In your profile, press “Download my data”. You get one JSON file with your profile, progress, vocabulary, chat history, notifications, usage records, account activity and the other data we hold about you. You can download it once per hour.
Correcting your data. You can change your name, language, learning goal, reminders and time zone in your profile. You can also change your email address there: we send a confirmation link to the new address, and it only replaces the old one after you open it.
Deleting your data. In your profile, press “Delete account” and confirm. Your account and the data linked to you are erased right away and all your sessions are signed out: progress, vocabulary, chat history, notifications, reminders and push subscriptions, analytics events, saved items, posts, teacher requests and reports, and your waitlist or partner-form entries made with the same email.
What remains after deletion: cost records of AI usage with no link to you, security log entries that no longer carry your email, IP address or account number, and, only if you had used the free trial, a scrambled code (a one-way hash) of your phone number and of your email address that stops the same trial being given twice. It names nobody and is deleted after 24 months.
Limiting or objecting to optional processing. In your profile, press “Pause optional processing” to switch off analytics, reminder and win-back messages, the weekly email, push notifications and teacher suggestions in one step. Your account and progress keep working.
Withdrawing consent. Use “Cookie & privacy settings” in the footer at any time to stop analytics; withdrawing stops further collection.
How long we keep data. Analytics events: 14 months. Chat messages: 12 months. Security log: 12 months, after which your email, IP address and account number are removed from it. In-app notifications: 12 months. Finished teacher-introduction requests: 12 months after they close. Waitlist entries after you unsubscribe: 24 months. Waitlist addresses that are never confirmed: 14 days. The record of emails we sent you, with their text: 90 days after sending, 180 days for emails that could not be delivered. The anti-abuse code of a used free trial: 24 months after you delete your account. Everything else stays until you delete your account.
You also have the right to lodge a complaint with the data protection authority of your country.
If you cannot do something yourself, or you have a question, email admin@daenaly.ir. We answer within the time required by law.
To send a data request, open Help & support and choose “My data and privacy”. Help & support